RLP UNIFORM - A leading national supplier of corporate and work outerwear

Phone 888-DIAL-RLP / Email: info@rlpuniform.com

 

 

Home     Free Sample Policy
 
   

We sincerely appreciate your interest in our company. Our business is built on repeat customers and we want our you to be happy with the products you  purchase. To that end, we are happy to send you sample garments to see and try on before you purchase. Samples are sent to you free to review, all you pay for is the shipping costs to send them back to us.

How it works

Simply contact us to let us know the products, sizes and colors you would like to see. Our representatives will arrange to have them shipped to you at no-charge, usually within one business day.

Within 24-72 hours, we will send you an email message with a pre-approved return authorization number & form attached. This form has all the instructions on where and when to return the garments. Please note that this form MUST accompany your return.

All we require is a credit card number that we hold on file for security until the merchandise is returned. Nothing is ever billed to your card provided that the samples are returned in new condition by the due date specified on the return form (your samples have to be shipped back within 3 week from the date we ship it to you).

Requirements

  1. Samples must be shipped back to us within 3 weeks from the date we ship them to you. Our manufacturers have strict requirements on the length of time within which they will accept returns. Any returns not shipped on or before the due date shown on the Return Authorization Form will not be accepted for return and you agree to pay for the samples with the card account supplied as security.
     

  2. All garments must be returned in new condition or you agree to pay for the samples with the card account supplied as security.
     

  3. You are responsible for all freight costs to ship the samples back to us (these charges are not billed to your card, you simply pay the carrier you choose to send back the samples).
     

  4. All of our samples are handled directly by our manufacturers. Each brand you order will ship from a different warehouse, they will be required to be returned to the same warehouses.
     

  5. You must retain the tracking number of your return shipment as proof of shipping date.

       
     

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